Before preparation
An example from a work email
Dana Reid at Harlow Accountants reported the sync fault. Send the firewall change note to dana.reid@harlow.example. Dana Reid confirmed all three laptops sync.
Business data licensing
Turn years of business data into a new source of revenue
AI companies are looking for real examples of how businesses work. Arcline Data helps you connect with the licensing company for the emails, sales records and support requests you choose to share. Identifying details are removed, and you approve the terms.
- $20m+
- Paid to rights holders across all kinds of data
- 40+
- Buyers looking now
- Your tools
- Your company
- Your details
Which tools does your company use?
What counts as data?
Emails, sales records and support requests
The business data worth having shows a piece of work from start to finish: the request, the decision and the result. Think email threads, customer orders and solved problems, not a client list.
Internal communication
Questions your team asks, the replies and how they reach a decision.
Slack, Microsoft Teams
- QuestionA client asks why their order is late. What should we tell them?
- DiscussionTheir login failed, so the order stalled. Reset their access and confirm.
- ResultAccess restored. The customer can order again.
Business emails
The email exchanges behind a customer request, an approval or a project.
Gmail, Outlook
- RequestCan we move Thursday's site visit to next Tuesday? Our office manager is away.
- ReplyYes, we can move the site visit to next Tuesday. I have updated the booking.
- ResultThe customer confirms the new date.
CRM and sales process
How you won a sale: what the customer needed, the emails and calls you exchanged, and why they chose you.
Salesforce, HubSpot
- Sales noteCompany 12 wants managed support for three sites.
- Follow-upSite survey done. They ask for out-of-hours cover.
- Deal stageEnquiry, survey, proposal, won
- OutcomeSigned after the proposal added a weekend on-call rota.
Customer support
Customer emails and support requests that show the problem, your team's work and the fix.
Zendesk, Intercom
- ProblemA customer's order arrived short by one item.
- Team responseWe checked the order and sent a replacement.
- ResolutionReplacement delivered. Request marked complete.
Documents and guides
Your guides, checklists and handovers: how your business gets work done.
Notion, Google Drive
- GuideYour customer onboarding process
- StepsAsk what they need. Build their account to match. Show them how it works.
- CheckMake sure the customer completes their first task.
Call transcripts
The written version of your business calls: what customers asked, what you answered and what you agreed to do next.
Zoom, approved business calls
- Customer questionDo we need to change the tools we use today?
- Team answerYou keep working as you do now. Here is how it runs.
- Next stepSend a setup guide and book a walkthrough.
Mock-up example. Not real data.
What stays out
Personal details and private client material stay out.
- Passwords and logins
- Card or banking details
- Real names and identities
- Access to live systems
You do not need to upload anything to get started.
We start with a few screenshots and a note of how many emails and support requests you hold.
Private and in your control
The useful work stays. Identifying details are removed.
Before AI training, the agreed preparation process replaces names and other identifying details. The preparation looks past names. Emails, chats and documents are checked for other private details too.
After preparation
The same work, with replacement labels
Person 14 at Company 08 reported the sync fault. Send the firewall change note to Email 14. Person 14 confirmed all three laptops sync.
Mock-up example.
Replace identifying details
Dana Reid becomes Person 14 everywhere she appears. Company names and email addresses in your data get labels too.
Remove sensitive information
Passwords, payment details and other private fields are kept out, not shared.
Keep the useful story
Each piece of work stays connected, from the first request to the final result. That is what AI companies pay for.
Names become labels first. Then everything else gets a closer look.
Why buyers want your data
Your business data helps AI learn how real work gets done
AI companies look for the whole piece of work: the request, the response and the result. Your business data can be used in three ways, each one agreed in the licence.
Train AI
Show AI how people work through a problem, make a decision and finish the job.
For exampleA support request shows the customer's problem, your team's reply and the fix.
Improve AI
Help an existing AI get better at one specific job. The industry calls this fine-tuning.
Sales emails help an AI practise writing better follow-ups.
Create practice examples
Real work becomes the pattern for new, made-up examples. The industry calls this synthetic data.
One late delivery becomes a set of practice cases with different details.
What happens, step by step
From your systems to a signed licence.
Your business data stays in your systems while we get started. It starts with an assessment. Then a few screenshots confirm how much you hold.
What it takes from your team
Arcline Data guides you through every step. Older systems or several sources take a little longer.
Check the fit
Tell us about your business and the systems you work in. Nothing is uploaded at this stage.
Confirm what you hold
Your team shows how much business data you hold, with a few screenshots. Everything stays in your systems.
Decide what goes in
Choose the systems, folders and data to include. The permitted uses are set out in the agreement, which your own lawyer reads before you sign.
Offer it to AI companies
The opportunity is presented to AI companies. Being offered is not a guaranteed sale.
Prepare and hand over
After a buyer deal is agreed, data goes to the de-identification partner or the buyer's controlled environment, as specified in the agreement. Identifying details are removed or replaced before AI training. Buyers do not get access to your live business systems.
Before you decide
Your data. Your terms.
What you share
Screenshots and totals first.
What you keep
Your business, your systems and your original data.
What stays out
Passwords, payment details and anything you choose to leave out. Identifying details are removed before AI training.
Who does the work
Arcline Data guides you. Your team answers questions and shares the agreed data.
What you approve
What goes in, how it may be used, and the terms of your agreement. Have your own lawyer read it before you sign.
When you get paid
The payment schedule and acceptance terms are set out in your agreement. A signed licence is not a guaranteed sale.
Straight answers
You decide what you share.
It starts with screenshots and totals, not an upload. Your business sets the scope. These answers cover what to check before you commit.
Can a service company like ours take part?
Often, yes. What matters is written work: emails, sales records and support requests, built up over a few years. We look at the business data and your right to share it, not only your industry.
Do we have to share everything?
No. You can leave out specific systems, folders, customers or sensitive work. The agreed scope sets which business data is offered for licensing.
What information should stay out?
Never send passwords, payment details or other sensitive data through this website. Tell us which systems you use first, so we can agree what stays out and how it is handled.
What do we provide to get started?
A description of your systems, then a few screenshots and totals. You do not upload any business data at this stage.
Is removing names enough?
Not by itself. A message, or a few details together, can still point to someone. So the preparation looks past names and email addresses. Removing names reduces the risk. It is not a guarantee.
Can we say how the data may be used?
The permitted uses are set out in the licensing agreement. Check the terms that apply to your data before you sign.
Is this a sale of our data?
No. It is a licence. AI companies get permission to use a prepared copy of the data you chose, for the uses in the agreement. You must hold the rights to license it, including any third-party permissions.
Where does our data go?
After a buyer deal, the agreed data goes to the preparation partner or a controlled environment, as set out in the agreement. Identifying details are removed before AI training. No AI company gets access to your live systems.
How much work is involved?
Older systems, several sources or extra privacy checks take longer. We walk you through the steps, who does what and any costs before you commit.
How much is our business data worth?
It depends on how much useful history you hold, its quality and context, your right to share it, and what AI companies want at the time. Headcount alone cannot set a price. The estimator is an illustration. A detailed assessment gives a better-informed estimate, not a guaranteed offer.
Find out if your business data qualifies.
In 30 minutes our team goes through the tools you use, what you could share and how the process works. Nothing to upload for the call.
Book your call
On a short call we explain exactly how it works and see whether your business qualifies.
- Which of your business data could be licensed
- The whole process, start to finish
- How payment works